FREQUENTLY ASKED QUESTIONS

 

HOW MUCH IS YOUR RESORT FEE, AND WHAT'S INCLUDED?

The resort fee is $40 per day, which includes: shuttle service within a four-mile radius from 3 pm - 11 pm, access to four resorts within the Islamorada Resort Collection, kayaks, paddleboards, lawn games, complimentary resort events and activities, beach and pool chaise lounges and umbrellas, pool towel service, in-room bottled water and coffee, Wi-Fi, and parking. 

CAN PELICAN COVE GUESTS USE POSTCARD INN BEACH RESORT & MARINA AMENITIES?

Guests from Pelican Cove Resort are welcome to use the amenities at Postcard Inn Beach Resort & Marina. These amenities are included in your resort fee: Paddleboards, bikes, and kayaks.

DO YOU HAVE TO PAY FOR WATERSPORTS RENTALS?

All non-motorized watersports are included in our resort fee.

WHAT IS YOUR DOCKING FEE?

You can dock your boat at our marina for $4.00 per foot. This includes the use of our boat ramp.

ARE YOU A PET-FRIENDLY RESORT?

Although we are not a pet-friendly resort (excludes certified service dogs with documentation), our sister resort, Postcard Inn Beach Resort & Marina welcomes pets.

CAN I SEND A PACKAGE TO THE HOTEL? IT WILL ARRIVE BEFORE I DO.

We are happy to accept and hold packages for our guests. There may be an additional charge for excessively large packages or large quantities of packages.

ARE THERE MINI-FRIDGES, MICROWAVES, AND SAFES IN THE ROOMS?

All of our rooms have a microwave, mini-refrigerator, safes and Keurig coffee maker.

ARE THERE ANY EVENTS OR ACTIVITIES COMING UP AT THE HOTEL?

We have a monthly calendar that outlines all of the activities at the property, including live entertainment, beach activities, and various other events happening at the resort.

DO YOU HAVE A SHUTTLE TO THE AIRPORT OR NEARBY AREA AND ATTRACTIONS?

We currently do not offer any shuttle services to the airport. Keys Shuttle offers door-to-door service from the major airports nearby and we have several taxi companies and ride-share drivers in the area. Our shuttle offers complimentary service from MM 77 to MM 85. 

CAN I DO LAUNDRY ON-PROPERTY?

We do not have guest-accessible laundry facilities on property. However, as a service to our guests, we do offer laundry services for a nominal fee of $3.00 per pound, up to a maximum of $30.00.

CAN YOU GIVE ME INFORMATION ABOUT YOUR POOL?

Our private, heated pool does not have set hours and is for guest use only. We do not have age restrictions however, we do not have lifeguards on duty.

CAN I HAVE SOME INFORMATION REGARDING YOUR RESTAURANTS?

Wild n Lime Café, located near the pool and beach offers a bar and light fare for lunch and dinner.

HOW MANY PEOPLE ARE ALLOWED IN YOUR ROOMS?

The maximum occupancy for our rooms is four adults. We do not offer rollaway beds.

ARE PACK'N PLAY AVAILABLE?

A limited number of Pack 'n Plays are available upon request.

IS SMOKING ALLOWED ON THE BALCONY OR ON THE BEACH?

As a courtesy to other in-house guests, smoking is not permitted on the guest room balconies or the beach. We do have a few designated smoking areas throughout our property.

DO YOU HAVE FLOATING DOCKS FOR WAVE RUNNERS?

Currently, we do not have floating docks available for wave runners.

DO YOU HAVE A BOAT RAMP?

Yes, we do have a boat ramp located at the marina.